Virtual Guests – eatngage Support
Meals are targeted to arrive within a 30 minute window before and after the scheduled delivery time. If there is an issue with your order or hasn’t been received, please contact us by phone at 713.429.4757 or submit your question via the contact form below.
If you need to change your order for any reason, you can do so through the text message link you received after you placed your order.
Your event organizer will provide you with a link where you can provide your delivery address for when the event takes place. Once that is provided you will be given a selection of local and national delivery options in your area to choose from.
Your eCard will be sent to you one hour before the event in a text message with a link to the eCard.
Your eCard will expire in one year from the issue date. If there is an issue with your eCard, please contact us by phone at 713-429-4757 or submit your question via the contact form below.
Once your order is placed we will send a text message to the mobile number you provided.
Try opening it in a different web browser or clearing your cache. If neither of these work, please contact our support staff.
You may cancel your order through the link in your confirmation text. The option will appear at the bottom of the screen.
This will depend on if your host has allowed it! If the host has allowed the sharing option, you may invite a guest by clicking “Invite a Colleague”, located on the order confirmation page.
Your food delivery options will vary depending on location, availability and time of day.
We strive to have meal orders delivered accurately and on-time and provide best efforts to do so. While we closely monitor deliveries and provide assistance to our guests when needed to facilitate an accurate and on-time meal delivery, our accommodation may take the form of a meal, eCard, or other means, as outlined in our Terms of Service.