Virtual Hosts – eatngage Support
Host Support
How can we help?
Check out our FAQ or submit your question via the contact form below. Or during business hours, live chat with us or call us at 713.429.4757.
If you would like to get started with an eatNgage account, please schedule a demo.
You can customize your layout by inputting your own custom text, company logo, as well as custom video content on your EatNgage Event.
There are two types of eatNgage invitation links, to accommodate a range of uses. One is the “Guest List” to validate anyone trying to select a meal. The Guest must enter their email which is then compared to a list uploaded by the host. This link allows only specified individuals to select a meal. The second type is an “Open Event Link”, allowing anyone accessing the link to select a meal. Hosts can use this option to cast a wide net for new prospects via a marketing effort, not knowing the specific individuals who may attend in advance. With this link we encourage setting a max number of allowed Guests to cap the budget spent.
Watch the video below for a tutorial on how to upload your Guest List.
If you need to cancel your event, you can do so on your event dashboard page. You can cancel your event up until 6 hours before your start time.